How do I download the app?
The AOV app will be available for download soon.
How do I get started on the website?
To sign up on the website, please follow these steps:
- ● Kindly visit the website and click on ‘Sign up’
- ● Input your details and click on ‘sign up’
- ● A verification email will be sent to your email
- ● Proceed to verify your email
Once verified, you can log in to our website or download the app and start using our platform
How do I make a fund deposit to my Wallet?
You fund your wallet by trading gift cards and cryptocurrency.
How do I make withdrawals?
Log into your account using the website/mobile app
- ● Click ‘Dashboard’
- ● Click on ‘Naira wallet’
- ● Click on ‘Withdraw Funds’
- ● Select your primary account and input the amount
- ● Click ‘withdraw’
NB: Withdrawals on AOV are instant, however should you not receive your funds after 4hours, please make a complain by sending a mail to support@myaov.com
Is it possible to update my withdrawal bank account?
No, this feature is in place to enhance the security of your funds. Changing your bank account is not allowed. Kindly proceed with withdrawals to your registered bank account. Stay tuned for forthcoming updates regarding withdrawals.
How Do I Sell Crypto On AOV?
Log into your account using the website/mobile app
- ● Click ‘Dashboard’
- ● Click on ‘Crypto Wallets’
- ● Click on cryptocurrency of choice
- ● Choose cryptocurrency network
- ● Copy address or scan bar code
- ● Input amount
- ● Upload proof of transaction
- ● Submit
What Determines Crypto Rates & Prices?
Crypto rates are determined by the forces of demand and supply in the market. Simply put, when crypto the demand for crypto increases, there's a hike in prices and vice-versa.
However, when the supply for crypto decreases, the prices rises since the lack of adequate supply causes consumers to pay more for it willingly. Regardless, AOV offers the best crypto rates always.
What Is The Minimum & Maximum Crypto I Can Trade?
On AOV, you can sell cryptocurrency starting from as low as $5, and there's no maximum amount – you can sell as much as you want! Plus, you'll receive your payment right away. We're here to provide excellent service every step of the way!
Why Is My Crypto Transaction Pending?
This indicates that the transaction is being attended to and will be finalized shortly. Additionally, please be aware that processing times for crypto may be extended, due to confirmation time . We appreciate your patience and anticipate providing you with an update on the transaction soon.
How Long Does A Crypto Transaction Take On AOV?
While crypto transactions are generally fast, occasional delays may occur due to Bitcoin confirmation times. Please be assured that we are continuously working to optimize and streamline the process for your convenience. Your understanding is highly appreciated as we strive to offer you the best and most efficient trading experience.
Does AOV have personalized Wallets?
We're thrilled to announce that personalized cryptocurrency options will soon be added to our website, enhancing your trading experience. Stay tuned for the upcoming update, as we continue to innovate and provide you with more tailored choices for your crypto transactions. Your seamless and personalized trading journey is our priority at AOV!
Can I Receive Bitcoin From Bitcoin ATM To My AOV Wallet?
It's currently not recommended to accept Bitcoin from a Bitcoin ATM until our personalized wallets are available. Transfers from Bitcoin wallets take a considerable amount of time. Kindly use personal wallets for sending payments.
How Do I Check Cryptocurrency Rates On AOV?
AOV features up-to-date rates accessible on the platform. To discover the current rates, simply click on the Cryptocurrency of your choice.
How Do I Sell USDT On AOV?
The process for selling USDT on Prestmit is now the same as the process for selling other cryptocurrencies.
How To Sell Gift Cards On AOV?
Log into your account using the website/mobile app
- ● Click ‘Dashboard’
- ● Click on ‘Sell Gift card’
- ● Choose the gift card you would like to sell
- ● Select country of the gift card
- ● Select card type
- ● Select gift card value
- ● If not shown, select ‘I want to input manually’
- ● Input value of card and number of card to be uploaded
- ● Upload pictures and submit
What Is The Current Rate To Sell Gift Card?
AOV features up-to-date rates accessible on the platform. To discover the current rates, simply click on the card of your choice.
Understanding The Status Of Your Gift Card Transaction
PENDING
This means it is being attended to and will soon be completed. Also, please understand that some gift cards take longer to process.
Kindly exercise patience and await an update on the transaction.
FAILED
This indicates that the transaction did not go through successfully. The specific reason for the rejection is unique to each case and is provided in the feedback for the affected transaction. Please check your transaction history, open the details of the transaction, and you will locate both the REJECTION REASON and PROOF there.
APPROVED
This means that the transaction has been processed successfully and the payment is now available.
How Long Does Sell Gift Card Transaction Take?
Each gift card is associated with its own unique transaction duration, which can vary from a minimum of 5 minutes to a maximum of 120 minutes. This timeframe is designed to accommodate different processing times, ensuring that the transaction is completed securely and efficiently. Depending on the specific details of the gift card and the processing requirements, users can expect their transactions to fall within this specified time range. This tailored approach allows for flexibility while maintaining the integrity of the transaction process for each individual gift card.
The Gift Card I Have Is Not On The List?
Kindly contact us on any of our social media platforms and support mail.
How Can I Know The Balance On My Gift Card?
It's advisable to stay informed about the status of your gift card usage. For reloadable cards, knowing the remaining balance is essential. Many gift card brands typically provide an option to check the card balance.
How do you know your receipt type?
Cash Receipt Overview:
A cash receipt functions as a financial record, providing proof of a cash transaction. Normally issued by a seller or service provider, this document is given to the buyer or customer after receiving payment in cash. For enhanced rates, ensure you upload a legible card image alongside a clear receipt.
Debit receipt Overview:
A debit receipt is a financial record validating a debit card transaction, usually provided by a seller or service provider to the buyer or customer after receiving payment through a debit card. For a superior rate,ensure you upload a legible card image alongside a clear receipt, as the rate is higher compared to the latter.
No receipt Overview:
As it name implies, No receipt is needed , just upload clear physical cards.
What Is The Difference Between Physical And Ecode?
Physical cards refer to tangible cards obtained from a Physical store, which can be seen, held, and touched. Typically rectangular in shape, these physical cards provide a tangible aspect to the gift-giving experience. On the other hand, Ecodes, also known as virtual or digital gift cards, are digital codes acquired through online purchases. To obtain a physical card, a visit to a physical store is necessary, where the purchase can be made using cash or debit/credit cards. Conversely, Ecodes are conveniently purchased online, allowing for transactions from the comfort of your own space without the need to visit a physical location.
What Is Google Play's "Need More Info" Error?
Google play gift cards generally have this error, its not in anyway the fault of AOV, if this error occurs
Sign up Bonuses?
AOV gives ₦2000 once you are registered , you can withdraw this once you have traded 100$
Why can't I withdraw my ₦2000?
Once you've completed trades totaling $100, your withdrawal amount will include the ₦2000.
I invited a friend but my ₦2000 is still pending?
For your bonus to be eligible for withdrawal, your friend needs to engage in trades totaling at least $100.
Do I get ₦2000 for each person I invite?
Certainly, your referral bonus applies to each individual you bring in.